Crisis Phase
The Crisis Phase is under the overall responsibility of the Incident Control Team (ICT). It:
- Comprises the first few hours after a disruptive event starts or the threat of such an event is first identified; and
- Is caused by, for example:
- Ongoing physical damage to premises which may be life threatening, such as a fire; or
- Restricted access to premises, such as a police cordon after a bomb incident or discovery of asbestos in the premises.
During the Crisis Phase:
Emergency Response
The Emergency Response Phase may last from a few minutes to a few hours after the disaster. It will start near the end of, or after, the Crisis Phase if there has been one, or when a potentially threatening situation is identified.
During the Emergency Response Phase the Business Continuity Team
(BCT) will:
- Assess the situation; and
- Decide if and when to activate the BCP.
A Crisis Phase may not actually have occurred but a potentially threatening situation may have been identified which would warrant calling out the BCT to monitor events, for example a fire has broken out in the building next door which, if not brought under control quickly, may damage business premises and will certainly require evacuation procedures to be invoked.